Community Engagement Group
New-Indy Catawba Community Engagement Group
The New-Indy Catawba Community Engagement Group (CEG) was formed in June 2021 and is comprised of individuals who live in communities surrounding the mill. Membership is distributed among local environmental leaders, members of surrounding businesses, concerned local citizens and New-Indy employees.
The CEG held its first meeting on June 28, 2021 and convenes regularly with the following objectives in mind:
- To establish an effective and regular dialogue between the local community surrounding the mill and New-Indy Catawba management.
- To build trust and confidence with local citizens and other stakeholders that New-Indy Catawba is firmly committed to operating in a safe and sustainable manner, which will have a positive impact on the local community.
CEG Meeting Recaps
APRIL 4, 2022: The session began with an update on mill operations that featured news of a new, permanent P.A.B. cover scheduled to be installed at the end of the month. A communications updated was provided to the group that featured pending website renovations and a community newsletter that will be mailed out during the month. Employees of NALCO presented a corporate overview and explain the company’s core capabilities. They also described the technical aspect surrounding NALCO’s odor control program and other technologies being utilized at the mill that are saving water, fiber, and energy.
FEBRUARY 28, 2022: February’s meeting featured a presentation on misconceptions vs. reality on the New-Indy Catawba mill. Topics included air pollutants, the foul condensate steam stripper, carbon tetrachloride, methyl mercaptan, and dioxins. The presentation showed that the facility complies with state and federal air regulations, that the mill’s wastewater treatment system is closely monitored by the company and state and federal agencies to ensure compliance with the National Pollutant Discharge Elimination System permit. Additionally, New-Indy Catawba has never used carbon tetrachloride as a feedstock or raw material, and that the mill has non-detect dioxin status in the plant’s wastewater since 2008. A new CEG member was also introduced to the group.
JANUARY 28, 2022: As part of the ongoing efforts by New-Indy Catawba to inform the public about its remediation efforts, a group of local media members was invited for a presentation about – and a tour of – the facility on Friday, Jan. 28. In addition to local media, U.S. Rep. Ralph Norman was also guided through on a tour and State Senator Mike Fanning was in attendance for the presentation as part of January’s CEG meeting. All visitors received a full explanation of the many improvements made to the facility. These included upgrades to the wastewater treatment system and other efforts to keep hydrogen sulfide emissions minimal or zero, as they have been for months. New-Indy plans to continue to keep the community informed about its ongoing progress.
DECEMBER 13, 2021: The group meeting commenced with a new member introduction and a site update form the mill manager. All systems at the mill are in good health and solids removal from the ASB and EQ Basin are ongoing daily. The mill is also exploring the return of the combustion boiler dry ash system back to service, which would assist in a large portion of the dry ash removal. Following a communication update, the group departed for a second tour of the mill. The initial group mill tour was at the August CEG meeting. The first stop was the Leonard Chemical Superfund site, which New-Indy does not have access to, followed by a tour of the ASB. Since the group last toured the site in the summer, the aerators have returned to consistent operation levels, surface and subsurface solids removal progress is visibly evident and the haul road has been reinforced so work can continue through the winter months. Ongoing work was observed while the group asked questions and learned about future improvement projects. The tour then drove by the #4 Sludge Pond and saw where the geobags store waste material from the ASB. The stop took the group by the #1 Holding Pond where they saw the hydrogen peroxide diffuser. The final stops took the group by the primary clarifier and EQ Basin, where four excavators were working to remove waste material.
NOVEMBER 15, 2021: The session commenced with an update on mill operations that included solids removal continuing in the ASB and EQ Basin, as well as a survey conducted in the ASB to scan the basin floor to locate subsurface solids and relocate aerators accordingly. Stack testing emissions results were within compliance measures and New-Indy is exploring ways to optimize performance of the condensate steam stripper. Recent website alterations include a new color scheme, weekly posts to convey site updates and a social media feed to provide real-time updates to the community. An environmental consultant presented on New-Indy’s Voluntary Cleanup Contract (VCC) and the environmental assessment New-Indy Catawba made just prior to its acquisition of the Catawba mill. The consultant also explained the VCC program and how New-Indy has been working through the VCC process.
OCTOBER 18, 2021: Similar to the September CEG meeting, the session began with mill site updates and a review of recent website adjustments, highlighted by a new infographic map and a newsletter. An air dispersion modeling expert provided an explanation on how modeling works, what the model inputs are, evaluating model results, and how those factors apply to the New-Indy air dispersion model. A community outreach consultant described the process of responding to citizen odor complaints, how complaint data is gathered and logged, and how the collected information is used.
SEPTEMBER 13, 2021: New-Indy Catawba representatives offered mill site updates, displayed recent website modifications, and explained plans to further the company’s communications efforts. A toxicologist was in attendance to explain global H2S sources, H2S characteristics and toxicology, and regulatory challenges and guidelines. A wastewater treatment expert conducted a presentation for the CEG regarding pulp and paper wastewater treatment, biochemical oxygen demand (BOD), and how H2S is maintained in the paper-making environment. The toxicologist and wastewater treatment expert also answered questions from CEG members following their presentations.
AUGUST 9, 2021: New-Indy Catawba offered a tour of the mill to the CEG. Following the tour, the group discussed ongoing operations with New-Indy management. Several new CEG members were in attendance and introduced themselves. Representatives from SCDHEC were in attendance and addressed questions from the CEG. New-Indy also provided an update during the meeting on the company’s plans to update its website with information that addresses concerns within the community, educational resources on the paper-making process and daily air quality monitoring reports.
JUNE 28, 2021: The first CEG meeting was introductory in nature and the group discussed many of the issues raised in the community surrounding the mill at that time. Members offered ideas to New-Indy management on the best ways to communicate clear and reliable information to local citizens. A key goal that the CEG and New-Indy management are working toward is establishing a structured way for members of the community to report important information related to their concerns directly to New-Indy management for further examination.
The CEG was updated on the ongoing DHEC and EPA orders and briefed by New-Indy management on the work that was being done to comply.